The Office 365 spam quarantine system has been implemented by the university to better prevent malicious and unwanted from reaching the users of the university email system. This both improves security and reduces the amount of junk mail that our users must process. To allow our users to better manage their quarantined emails, the university has implemented online access to the quarantine system. Each user may view their quarantined emails via this system.
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To access the Office 365 quarantine: • Open a web browser and navigate to https://protection.office.com/ • Login with your university email address and password. • Select the ‘Threat Management’ dropdown from the left-hand menu |
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Under ‘Threat Management,’ select ‘Review’ |
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In the center pane, select ‘Quarantine’ |
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This screen shows all mail quarantined that was categorized as being spam or bulk mail. To switch between the two, click the dropdown at the top of the screen: |
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By clicking on a message, a pop-in screen will appear with details on the message. This screen presents the following options at the top. • Release Message: This sends the message to your inbox • Preview Message: This allows you to view the message without sending it to your inbox • Remove from Quarantine: This permanently deletes the message • Download message: This allows you to download the massage directly to your computer as a .eml file. *Not recommended for most users* • View Message Header: This contains highly detailed, technical information about the email. *Not Recommended for most users* |
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To manage multiple emails simultaneously, check the boxes next to the emails you would like to manage, and a different pop-in window will appear with the following options: • Release Messages: This sends all selected messages to your inbox • Delete Messages: This permanently deletes the selected messages |
Related How-Tos:
• To check the contents of your quarantine any time, without waiting for the digest email, read the
‘Understanding the Quarantine Digest’ how-to on the IRD FAQ website.
• To modify your ‘Safe Senders’ and ‘Blocked Senders’ list to prevent senders from or force senders to
the quarantine, read the ‘Manage Senders in the Office 365 Quarantine’ how-to on the IRD FAQ
website.