Canvas Live Chat Overview

Live chat with a moderator can enhance classroom teaching by fostering real-time interaction and engagement among students to create an inclusive, active learning environment. This chat method, also referred to as a backchannel, allows students to ask questions, share insights, and participate in discussions during a synchronous lesson, while a moderator ensures the presenting instructor is informed of questions or comments needing their attention.

Live Chat Availability

Live chat is a teaching strategy to be implemented with your choice of UIW application, including Canvas Chat and Discussions, Microsoft Teams, or Padlet.

Canvas Chat shows who is online, creates a record of participation in your course, and does not allow comments to be deleted.
Canvas Discussions offers the ability to compartmentalize topics being discussed at different times, which makes it easier for students to reference, and support continuing the conversation after an event has ended.
Microsoft Teams can be synced in your Canvas course Settings to offer chat as well as full meeting features for managing Hyflex, hybrid, and online course modalities.
Padlet can be used for a backchannel activity or created as a Canvas Padlet Assignment to track participation.

Get Started with Live Chat

Choose a Platform: Select the app that supports live chat and meets your teaching needs.
Establish Guidelines: Set clear guidelines for chat participation. Outline expectations for student behavior, such as staying on topic, being respectful, and using appropriate language.
Assign a Moderator: Designate a moderator to oversee the chat. The moderator can be a co-instructor or a student volunteer. Their role is to manage the conversation, raise the presenter's awareness of questions, and ensure chat participation is appropriate.

Live Chat FAQ

Can students participate in live chat from any device?

Yes, students can participate in live chat from any device that supports the chosen platform and has an Internet connection, making it accessible for both in-person and remote learners.

Is it necessary to have a moderator for live chat?

While not strictly necessary, having a moderator helps ensure that the chat remains focused, productive, and respectful. The moderator can also address questions and provide support to students.