Student Information
Pearson, McGraw, Cengage, Wiley, Norton, MacMillan, Elsevier, Online Homework Manager
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Pearson - MyLab/Mastering/Revel Link Codeless ACCESS via BryteWave Powered by RedShelf
Student Access Instructions via Follett BryteWave Link Canvas Launch Pearson content Enter your Canvas course and locate the BryteWave app. Important: The name and location of the app may vary based on the setup of the course. In the example below, select the Modules left menu tab. Under the BryteWave Course Materials, select BryteWave Course Materials. If you are opted in, your Pearson materials tied to this course will appear under Your Materials. If you are currently Opted Out for course material access, log in with your school email address at brytewave.RedShelf.com to review your opt status. Under Your Materials select the materials for your course. Select Access Courseware to access the Pearson materials. Access your Pearson course materials Pearson course materials can be accessed via the BryteWave Course Materials link. Important: Use the BryteWave Course Materials link the first time you access your Pearson materials. If you use another Pearson link the first time you may be presented with an error message like the one below. Select Open MyLab & Mastering or select the Revel Course Title to launch your Pearson course. OR Important: Use Help & Support to find downloadable diagnostics about your course. If you contact Pearson Support, you will be asked for this diagnostics file If prompted, read and select I Accept to agree to Pearson’s End User License Agreement. Link your Canvas account to either: An existing Pearson account by entering your Pearson username and password. A new user Pearson account by selecting the Create button. After linking your accounts, select Go to My Courses or the Revel course title to open your Pearson materials. OR Note: There could be an Hour or so delay from an Opt-Out or Opt-Back in until access to the product is revoked or returned to the students’ shelf. Knowledge Base: https://brytewavesolve.zendesk.com/hc/en-us Knowledge Base Student Support https://brytewavesolve.zendesk.com/hc/en-us/categories/360001627173-Student-Support BryteWave CourseWare Publisher Instructions Index Support Channel Support Website: https://support.pearson.com/getsupport/ Pearson Support Email: CustomerSuccess@pearson.com Please visit our Product Training & Support page to: Watch On Demand Webinars on our Digital Learning Webinar Series + Specific Courseware (MyLabs, Mastering, Revel, Learning Catalytics and NCCERconnect) Participate in LIVE Trainings with Faculty Advisors on Modified Mastering, MyLabs & Revel Additional Support with our Faculty Handbooks (PDFs) for Learning Catalytics, Modified Mastering, MyLabs, Revel and NCCERconnect Support for our Online Learning Platforms – Learn more about MyLab, Mastering, Revel and the Follett BryteWave integrations Support Website: https://support.pearson.com/getsupport/ Pearson Support Email: CustomerSuccess@pearson.com 855.875.1801 BryteWave Customer Support Channel support@brytewave.com 1-877-612-2233 Store Customer Support UIW Bookstore Email: uiw@bkstr.com UIW Bookstore Phone: 210.829.6056 UIW Bookstore Website: https://www.bkstr.com/incarnatewordstore/home
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Student Access Instructions - BryteWave
Students will be able to access their Follett Discover Shelf via One of Three ways. The student’s shelf account will be created/populated on the Designated Order Release date, which is when Follett processes all orders for the ACCESS program. 1) Follett will send an email to all students with an access link to the Follett Discover BryteWave shelf when orders are processed. BryteWave (RedShelf) account will be created using the student’s Preferred/academic email address that is provided to Follett. An email will be sent to the student with a link to their shelf. Student should follow that link This link within the email will take the student to their BryteWave Discover Shelf account where they can log into using their academic email address and find the preloaded material on their Shelf. Additional support for email can be found here: BryteWave Email info 2) Students can also use the login URL for BryteWave which is now located at: https://brytewave.RedShelf.com/ Forgot your password or didn’t receive your password? Go to: https://Brytewave.RedShelf.com Select the Log In button in the upper right. Select ‘Forgot Password’ or navigate to this link: https://brytewave.RedShelf.com/accounts/forgot/ Use your school email address to reset your password. 3) Students will follow the link within their Canvas (Learning Management System) Course. Student will click on their course from within the Canvas. Student would then choose the BryteWave link that states BryteWave Course Materials. Note: It may say something else dependent on LMS admin, but we recommend they use: BryteWave Course Materials. Canvas Students can click on the title and Product details will pop up. From there they can click on the READ NOW button to open the product The eBook will open in a new tab If it is courseware with Code Distribution, then the code will be revealed to the student after they have clicked on the title within the Shelf. From there they can use the COPY CODE TO CLIPBOARD button to copy the code and they can click the ACCESS COURSEWAREbutton if it is available, (publisher dependent) for it to take them to their publisher’s Courseware platform login site (either in the LMS or directly through the URL); where they will need to use that code to activate their courseware on that publisher's product site. Note: That if the ACCESS COURSEWARE button is not available for a specific product; that the student will have to go directly to that publisher product link within the LMS or go directly to the publisher’s platform URL. If a courseware product has been adopted that will not need an access code to provision access to that courseware product, then the student should just click the ACCESS COURSEWARE button. After clicking this button, students will be taken directly to the publisher’s courseware platform which will vary based on publisher and product. In this experience, students will continue accessing their content via the Follett BryteWave link within the student’s LMS. If the student has opted out or needs to opt into the Follett ACCESS program, then they will not see these materials on their shelf until they opt back into the Follett ACCESS program. Otherwise the student will need to purchase the product on their own. Knowledge Base: https://brytewavesolve.zendesk.com/hc/en-us Knowledge Base Student Support https://brytewavesolve.zendesk.com/hc/en-us/categories/360001627173-Student-Support BryteWave CourseWare Publisher Instructions Index BryteWave Customer Support Channel support@brytewave.com 1-877-612-2233 Store Customer Support UIW Bookstore Email: uiw@bkstr.com UIW Bookstore Phone: 210.829.6056 UIW Bookstore Website: https://www.bkstr.com/incarnatewordstore/home
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McGraw Connect: Student Access Instructions
Student Access Instructions Sign into your Canvas Account Under Modules> Accessing Connect Via HM Campus student click the link for McGraw Hill Connect Then they register for the course. It should be codeless, and no payment required in Connect. Their Assignments will be visible in their LMS space. Video for Student Access: Getting Started with Connect using Canvas Knowledge Base https://www.mheducation.com/highered/connect https://www.mheducation.com/highered/connect/students/collegesmarter.html Support Channel https://www.mheducation.com/highered/support/connect.html McGraw Hill Digital Technical Support Channel 800.331.5094 Email & Chat: https://www.mhhe.com/support Mon-Thurs: 24 hours Friday: 12am -9pm EST Saturday: 10am-8pm EST Sunday: 12pm-12am EST Store Customer Support UIW Bookstore Email: uiw@bkstr.com UIW Bookstore Phone: 210.829.6056 UIW Bookstore Website: https://www.bkstr.com/incarnatewordstore/home
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Cengage Unlimited: Student Access Instructions
Go to Canvas Click the link for your course Click any link to Cengage content to continue the registration process Cengage Unlimited Student Dashboard Your course materials will open in a new tab or window, be sure pop-ups are enabled Create an account. Accessing Your Cengage Unlimited Institutional Course Materials Adding Cengage Unlimited Student Dashboard link to LMS Knowledge Base https://www.cengage.com/training/mindtap/ https://www.cengage.com/training/unlimited/ Support Channel https://help.cengage.com/mindtap/mt-student/introduction.html Contact Support Go to https://support.cengage.com/ Sign into your account. Click Log New Case Enter the necessary information and click Create Case Customer Support Number: 800.354.9706 Store Customer Support UIW Bookstore Email: uiw@bkstr.com UIW Bookstore Phone: 210.829.6056 UIW Bookstore Website: https://www.bkstr.com/incarnatewordstore/home
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WileyPLUS: Student Access Instructions
Log into Canvas account and find your course To begin registration, click on any WileyPlus content link on the modules or assignments areas. NOTE: DO NOT start with eTextbook. You will receive an error message if you try to access the eText Without registering for WileyPlus first If you already have an account, click on Login to an existing Account. If first term using WileyPlus, complete form and click submit. You will be sent a 4-digit passcode to the email address you entered to verify your account. Enter this here and click submit You will be directed into your WileyPlus course. Video Tutorials: https://wileyplus.gallery.video/student (Students) Knowledge Base www.wileyplus.com Support Channel www.wileyplus.com/support https://support.wileyplus.com/s/ FAQs Email Live Chat Phone (Instructors Only) 1.877.586.0192 Store Customer Support UIW Bookstore Email: uiw@bkstr.com UIW Bookstore Phone: 210.829.6056 UIW Bookstore Website: https://www.bkstr.com/incarnatewordstore/home
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Norton InQuizitive: Student Access Instructions
Login into Canvas Click on Norton Course materials Links in your course Read and Accept the terms of use and Privacy policy For codeless access, always access Norton content from your Canvas Course. https://wwnorton.knowledgeowl.com/help/fdoc#canvas-inclusive-access Knowledge Base https://wwnorton.knowledgeowl.com/help Support Channel LTIsupport@wwnorton.com Self Help: https://wwnorton.knowledgeowl.com/help Submit a Ticket: https://support.wwnorton.com/request Store Customer Support UIW Bookstore Email: uiw@bkstr.com UIW Bookstore Phone: 210.829.6056 UIW Bookstore Website: https://www.bkstr.com/incarnatewordstore/home
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MacMillan Sapling Learning, Achieve, FlipIt, Hayden-McNeil: Student Access Instructions
https://macmillan.force.com/macmillanlearning/s/article/Sapling-Learning-Student-Single-Sign-On Follow the Sapling Learning link from your instructor’s course page. If you already have a Macmillan Learning account you can log in with your existing credentials and skip to step 4. Otherwise: Create your password and set all three security questions. Start typing in your institution to select from the options that appear in the Primary Institution or School name field. Accept the terms of use and click “Sign Up”. Check your email for the confirmation link to complete your registration and return to the login page. You’ve been automatically enrolled into the appropriate homework course on Sapling Learning and will be directed to your course page Knowledge Base www.macmillanlearning.com https://www.macmillanlearning.com/college/us/contact-us Support Channel Student/Instructor Support: 800.936.6899 https://www.macmillanlearning.com/college/us/contact-us https://macmillan.force.com/macmillanlearning/s/ Contact Support: https://macmillan.force.com/macmillanlearning/s/contactsupport Store Customer Support UIW Bookstore Email: uiw@bkstr.com UIW Bookstore Phone: 210.829.6056 UIW Bookstore Website: https://www.bkstr.com/incarnatewordstore/home
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Elsevier Evolve: Student Access Instructions
Student Access Instructions Log into Canvas On the Canvas by Elsevier page, enter email address connected to this product/account. (should be .edu) Select “I am a new user” or “I already have a Canvas Provided by Elsevier login” New user – follow on-screen steps. Then click Enroll in course to check your email to confirm your registration. Knowledge Base https://service.elsevier.com/app/overview/evolve/ Support Channel https://service.elsevier.com/app/contact/supporthub/evolve/ Email tab Chat support Phone Monday-Sunday 6am-12am CST 800.222.9570 Store Customer Support UIW Bookstore Email: uiw@bkstr.com UIW Bookstore Phone: 210.829.6056 UIW Bookstore Website: https://www.bkstr.com/incarnatewordstore/home
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Online Homework Manager (OHM): Student Access Instructions
Logging in via the LMS Students log into the LMS. Click on Lumen link in course Logging on Directly to OHM website Student should enroll in the course at: https://ohm.lumenlearning.com/ Instructors must provide a Course ID and enrollment Key to students prior to this. Students follow steps from the OHM login page to create an account and enter the Course ID and Enrollment Key to complete enrollment. Knowledge Base https://lumenlearning.com/what/ohm/ Login: https://ohm.lumenlearning.com/ https://lumenlearning.com/follett/ Http://whatismybrowser.com https://www.youtube.com/channel/UCWmupHfV6xuPRFEkwM0l-zQ?app=desktop Support Channel https://lumenlearning.com/support/ https://info.lumenlearning.com/contact Phone: +1.971.808.1637 Email: info@lumenlearning.com Store Customer Support UIW Bookstore Email: uiw@bkstr.com UIW Bookstore Phone: 210.829.6056 UIW Bookstore Website: https://www.bkstr.com/incarnatewordstore/home