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Explore How-To's and learn best practices from our knowledge base.
Available Software
Adobe Creative Cloud
5
Adobe Acrobat DC asking for Serial Number
How to access the web version of Adobe Acrobat DC
How to download Adobe Creative Cloud applications (web).
Getting Started with Adobe Acrobat Pro
Getting Started with Adobe Creative Cloud
CISCO AnyConnect VPN
4
Install Cisco AnyConnect VPN
Install Cisco AnyConnect VPN for MacOS
Install Cisco AnyConnect VPN for Windows
Errors Using VPN
Edpuzzle
1
How to create an Edpuzzle account
EchoVideo
15
Viewing EchoVideo Live Streams in Canvas
How to Disable Video Downloads for an EchoVideo Course
How to create a Sharing Link or Embed Code to EchoVideo Content
How to connect EchoVideo to your Canvas course
How to upload content to your Echo360 library
See all 15 articles
Epson
5
Install Epson iProjection for macOS
Wirelessly Connect to Epson Projectors with iProjection
Install the Epson iProjection app for Windows
How to Wirelessly Connect to Epson Classroom Projectors
Epson iProjection - How to save an Epson projector's address for quick connect
Examsoft
3
Push Grades to Canvas from Examsoft
Get help with ExamSoft as an Exam-taker
How to get SIS ID for Canvas Course
Flip
4
Creating a Flip account for Educators
Adding and Connecting Flip to a Canvas course
Creating a Flip Assignment in Canvas
Student Guide to submitting Flip videos in Canvas
IBM SPSS
1
Installing SPSS Statistics
LinkedIn Learning
2
Getting Started with LinkedIn Learning
Creating LinkedIn Learning Assignments in Canvas
Mathematica
2
How to Install a Wolfram Mathematica for Windows computers (site-based).
How to Install a Wolfram Mathematica for macOS (site-based)
MathLab
0
Microsoft Office 365
15
OneDrive File Requests
Mac - Office 365 Activation Error
Viewing the Office 365 Quarantine
Installing the Microsoft 365 Suite (formally Office)
Open SharePoint and OneDrive Online Documents with OneDrive Desktop Client
See all 15 articles
Microsoft Stream
9
How to upload a video to Microsoft Stream
Overview of the Microsoft Stream video player
How to share a video in Microsoft Stream
How to download/delete content in Stream (Classic)
Embed a Video From Microsoft Stream
See all 9 articles
Other
2
Install Autodesk/Autocad
Trim the start/end of any video on a Mac
Padlet
1
Create a Padlet Assignment in Canvas
Poll Everywhere
6
Connecting your Canvas course with Poll Everywhere
How to re-sync your Canvas course roster with Poll Everywhere
Restrict your Poll Everywhere activities to UIW-only participants
Using Poll Everywhere with Microsoft PowerPoint for macOS
How to Login to the Poll Everywhere Mobile App (iOS and Android)
See all 6 articles
RingCentral
2
Installing RingCentral App for Phone access through Computer
Getting Started with RingCentral
Respondus
2
How to enable Respondus LockDown Browser on a Canvas quiz
Troubleshooting Respondus Lockdown Browser
StudyMate
1
Use StudyMate In Your Canvas Course
Visible Body
4
Creating a Visible Body account
Running the Visible Body Suite in Your Web Browser
Download and Install the Visible Body Suite App for iOS/Android
Sharing content in the Visible Body Suite
Banner
Banner FAQs
21
Errors with Banner Apps, CashNet, DegreeWorks, etc
Banner User Preferences
Banner Admin Pages - New Features
Class Roster
Transfer Equivalency Worksheet
See all 21 articles
Cascade CMS
Cascade CMS
2
Cascade CMS - The Grand Tour
How to Add Documents to Cascade
Canvas
Canvas Accessibility
7
Principle 1: Use Headings in the Canvas Rich Text Editor (RCE)
Principle 2: Alternative Text
Principle 3: Accessible Tables
Principle 4: Descriptive Text for Links
Captions in Canvas Studio
See all 7 articles
Canvas Apps
4
How to Use the OneDrive app in Canvas to Insert Files into a Course
How to Collaborate in Canvas using Microsoft OneDrive
Using the Microsoft Teams Meetings App with Canvas
Sync a Canvas Course to Create a Microsoft Course Group
Canvas Assignments
1
Submit a Microsoft OneDrive File for a Canvas Assignment
Canvas Badges
3
Step 2: Setting up a Badgr Issuer Account
Step 1: Create an Image and Add a Badge to Canvas
Step 3: Awarding Badges
Canvas Content Creation
5
How do I add course content as module items?
How to create a button in Canvas
How to add custom dividing lines in Canvas
How to create visually dynamic headers
How to create a "Pill Box" notification for your Canvas page
Canvas Course Management
3
Cross-Listing: Combine Multiple Canvas Courses
Copy Your Canvas Course: Importing Content
Manage Canvas Course Access
Canvas Grades and Speedgrader
1
What types of files can be previewed in Canvas?
Canvas Quizzes
2
Respondus LockDown Browser
Canvas New Quizzes: Copying Causes Broken Images
Facilities
Facilities How- To
1
How to Submit a Facilities Service Request
Cardinal Apps
Cardinal Apps FAQs
9
Set up Cardinal Apps Multifactor using Microsoft Authenticator App
Set up Cardinal Apps Multifactor using your Mobile Phone
Resetting your Password for Cardinal Apps
New User Cardinal Apps Set Up
Creating an Application Collection in Cardinal Apps
See all 9 articles
Localist
1
[INTERNAL ONLY] - CTL Localist guide
vLab
2
How to login to the Virtual Computer Lab (vLab)
Transferring files in and out of the Virtual Computer Lab (vLab)
Follett Access Textbook Program
Faculty Information
9
CANVAS BryteWave Faculty Integration/Setup Instructions
Pearson Faculty Integration/Setup Instructions
McGraw Connect: Faculty Integration/Setup Instructions
Cengage Unlimited: Faculty Integration/Setup Instructions
WileyPLUS: Faculty Integration/Setup Instructions
See all 9 articles
Student Information
9
Pearson - MyLab/Mastering/Revel Link Codeless ACCESS via BryteWave Powered by RedShelf
Student Access Instructions - BryteWave
McGraw Connect: Student Access Instructions
Cengage Unlimited: Student Access Instructions
WileyPLUS: Student Access Instructions
See all 9 articles
General
FAQ
9
Chrome Updates Disabled by Administrator Message
Clear your web browser’s cache, cookies, and history
Intel Optane Memory Issue
Activate Windows Message
MAC Connected to Internet but cannot browse - DNS Issue
See all 9 articles
Health Services
Health Services
1
COVID-19 Vaccine Record Submission
Library
Library Database
1
Off-Campus Access to Library Resources: Off-Campus Access
Mobile Apps
Mobile Apps FAQs
5
Email on iPhone
RingCentral Phone App Android
RingCentral Phone App iPhone
Bite U - Sodexo App
Everyday/ Virtual Dining Concept Set Up
Microsoft Teams
Teams Meetings
17
Create a Unique Meeting Link in Microsoft Teams
How to Adjust Meeting Options for a Scheduled Microsoft Teams Meeting
Breakout Rooms in Microsoft Teams
Recording a Meeting in Microsoft Teams
An Intro to Meeting in Microsoft Teams
See all 17 articles
UIW Printers
Print FAQs
4
Print Installation, Set Up, & Use - MAC
PaperCut Troubleshooting – Mac
UIW Print Installation - PC
PaperCut Print Deploy
SIPI
Service Requests
0
Zoom
Zoom FAQs
6
How to Download Cloud Recordings from Zoom
How to sign in to join a Zoom meeting
Participating in a Zoom Interpretation Session
Participating in a Zoom Interpretation Session (Mobile app)
[Veterans Office] How to Connect a Scheduled Livestream to a Zoom Meeting
See all 6 articles
Legal
Legal policies
0