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Explore How-To's and learn best practices from our knowledge base.
Banner
Banner FAQs
20
Errors with Banner Apps, CashNet, DegreeWorks, etc
Banner User Preferences
Banner Admin Pages - New Features
Class Roster
Transfer Equivalency Worksheet
See all 20 articles
Canvas
Canvas FAQs
6
How to copy an archived Blackboard course into Canvas
How do I add course content as module items?
How do I cross-list Canvas courses?
How to add a signature to Canvas?
What permissions do Canvas user roles have?
See all 6 articles
Flipgrid
4
Creating your Flipgrid account
Create your Flipgrid App in Canvas
Using Flipgrid in Canvas Assignments
Flipgrid-Canvas app integration notes
Canvas Training Sessions
7
Communication Strategies presented by Instructure Trainer
Graded Assignments and Setting Up Your GradeBook presented by Instructure Trainer
Grading Tools presented by Instructure Trainer
Outcomes and MasteryPaths presented by Instructure Trainer
Analytics - Student Course Data presented by Instructure Trainer
See all 7 articles
Canvas Tips
2
Use Canvas Rubrics to Grade in Speedgrader
Add a Course Menu Link in Canvas - Redirect Tool
Facilities
Facilities How- To
1
How to Submit a Facilities Service Request
Cardinal Apps
Cardinal Apps FAQs
10
Set up Cardinal Apps Multifactor using Microsoft Authenticator App
Set up Cardinal Apps Multifactor using your Mobile Phone
Resetting your Password in Cardinal Apps
New User Cardinal Apps Set Up
Cardinal Apps Navigation
See all 10 articles
General
FAQ
5
Chrome Updates Disabled by Administrator Message
Clear your web browser’s cache, cookies, and history
Intel Optane Memory Issue
Activate Windows Message
MAC Connected to Internet but cannot browse - DNS Issue
Health Services
Health Services
2
COVID-19 Vaccine Record Submission
Meningitis Vaccine Record Submission -MedProctor
Library
Library Database
1
Off-Campus Access to Library Resources: Off-Campus Access
Mobile Apps
Mobile Apps FAQs
4
Email on iPhone
RingCentral Phone App Android
RingCentral Phone App iPhone
Bite U - Sodexo App
Software
Adobe Creative Cloud
1
Adobe Acrobat DC asking for Serial Number
ChemDraw
2
ChemDraw 20 - Windows Install
ChemDraw 20 - Mac Install
CISCO AnyConnect VPN
4
Install Cisco AnyConnect VPN
Install Cisco AnyConnect VPN for MacOS
Install Cisco AnyConnect VPN for Windows
Errors Using VPN
Echo360
5
Echo360: Student Access and Viewing Live Streams from within Canvas
Disable Video Downloads for an Echo360 Course
How to Create and Share a Link to an echo360 Recording.
How to add Echo360 to your Canvas course
How to upload content to your Echo360 library
Epson
4
Install Epson iProjection app | Mac
Wirelessly Connect to Classroom Projector on MacOS
Install Epson iProjection app | Windows
Wirelessly Connect to Classroom Projector on Windows
Examsoft
4
Push Grades to Canvas from Examsoft
Get help with ExamSoft as an Exam-taker
How to get SIS ID for Canvas Course
How to automatically save Zoom recordings to an Echo360 library/section.
Flipgrid
4
How to create a UIW Flipgrid account
How to get Integration info for the Flipgrid app in Canvas
How to add and connect Flipgrid to a Canvas course
How to create a Flipgrid Assignment in Canvas
LinkedIn Learning
3
How to get started with LinkedIn Learning for all UIW faculty, staff, and students!
How to link a personal LinkedIn Account to LinkedIn Learning
How to Link or Embed LinkedIn Learning content
MathLab
0
Microsoft Office 365
12
OneDrive File Requests
Mac - Office 365 Activation Error
Viewing the Office 365 Quarantine
Installing the Office 365 Suite
Open SharePoint and OneDrive Online Documents with OneDrive Desktop Client
See all 12 articles
Other
3
Install Autodesk/Autocad
Trim the start/end of any video on a Mac
How to bookmark a site in Cardinal Apps
RingCentral
1
Installing RingCentral App for Phone access through Computer
SPSS 27
2
SPSS 27 for Mac
SPSS 27 for PC
SPSS 28
2
SPSS 28 for PC
SPSS 28 for Mac
Visible Body
3
How to create a Visible Body account and login
How to access and launch Human Anatomy Atlas
How to download and install the Human Anatomy Atlas mobile app
Padlet
1
How to create a Padlet assignment in Canvas
Zoom
Zoom FAQs
4
Updating Zoom Client
Using Zoom Via Cardinal Apps
Install Zoom Desktop Application
Signing into the Zoom Desktop & Phone Application
UIW Printers
Print FAQs
3
Print Installation, Set Up, & Use - MAC
PaperCut Troubleshooting – Mac
UIW Print Installation - PC
Cascade CMS
Cascade CMS
2
Cascade CMS - The Grand Tour
How to Add Documents to Cascade
